Privacy | iConnectAPro

Privacy Statement

iConnectAPro Consulting LLC Privacy Statement

Last Updated: November 18, 2024

At iConnectAPro Consulting LLC (“iConnectAPro,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and protect your information in connection with our website, applications, and services (“Services”). It also outlines your rights and how you can contact us with any questions or concerns.

1. Scope and Definitions

This Privacy Statement applies to individuals (“Users” or “Clients”) who interact with our Services. For the purpose of this Privacy Statement:

Personal Information: Any information that identifies or can be used to identify an individual, such as name, email address, phone number, or career details.
Sensitive Information: Includes financial data, government-issued ID, and other data requiring additional protection under applicable laws.
Cookies and Similar Technologies: Small pieces of data stored on a device to track website activity and enhance user experience.

2. Information We Collect

2.1 Information You Provide to Us

We collect the following types of information:

Contact Information: Name, email address, phone number, and mailing address.
Professional Information: Career history, resumes, LinkedIn profiles, and business details provided during consultations.
Payment Information: Billing details processed through secure third-party systems.
Government-Issued ID: Collected for identity verification purposes, where applicable.
Communication Details: Messages or inquiries submitted to us, including content and attachments.

2.2 Information We Collect Automatically

When you interact with our Services, we may collect:

Usage Data: Pages visited, features accessed, and interactions within the platform.
Device Information: IP address, browser type, operating system, and device identifiers.
Location Information: Approximate location inferred through IP address or geolocation data (with consent).
Cookies and Similar Technologies: Information on browsing habits and preferences (see our Cookie Policy for details).

2.3 Information from Third Parties

We may receive additional information about you from third-party partners, including:

Social Media Platforms: Information shared when linking your social media accounts to our Services.
Service Providers: Information necessary to deliver our Services, such as payment confirmations.

3. How We Use Your Information

We use your information to:

Provide and manage our Services.
Verify your identity and maintain account security.
Personalize your experience, such as tailoring recommendations or career advice.
Facilitate payments and process transactions.
Improve the functionality and user experience of our platform.
Communicate with you regarding updates, newsletters, and promotional offers (with your consent).
Comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
Perform internal analytics to enhance our Services.

Automated Decision-Making: We may use automated systems to analyze data and deliver recommendations, but you have the right to request manual review where legally required.

4. Information Sharing

We do not sell or rent your information. We may share your information in the following ways:

Service Providers: With trusted third parties for payment processing, IT support, or service enhancements.
Legal Requirements: To comply with legal obligations, court orders, or requests from regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: For purposes disclosed at the time of consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our Services and understand usage patterns. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Services.

6. International Data Transfers

If you are accessing our Services from outside the United States, note that your information may be transferred to the U.S. or other countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers, including reliance on standard contractual clauses.

7. Your Rights

7.1 California Residents (CCPA)

If you are a California resident, you have the right to:

Access: Request details about the personal information we collect and share.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information).
Non-Discrimination: Receive equal treatment regardless of exercising your privacy rights.

7.2 EU Residents (GDPR)

If you are located in the EU, you have the right to:

Access: Request a copy of your personal information.
Rectify: Correct inaccuracies in your data.
Erase: Request deletion of your data.
Restrict Processing: Limit how your data is processed in certain contexts.
Data Portability: Request a copy of your data in a transferable format.
Object: Object to data processing based on legitimate interests.

To exercise your rights, contact us at info@iconnectapro.com.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Statement or comply with legal obligations. Upon expiration of this period, data is securely deleted or anonymized.

9. Data Security

We implement technical, physical, and administrative measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

10. Updates to This Privacy Statement

We may update this Privacy Statement periodically. Material changes will be communicated via email or a prominent notice on our website. The updated Privacy Statement will take effect upon posting.

11. Contact Us

If you have questions or concerns about this Privacy Statement or wish to exercise your privacy rights, contact us:

iConnectAPro Consulting LLC
131 Continental Drive, Newark, Delaware 19713-4305
Email: info@iconnectapro.com